Delivery & Returns

At Bunch we offer our delivery service to the whole of the UK!

We offer Free UK Maindland Next Day Delivery* for all orders over the value of £39.
For orders below this value a small delivery fee of £3.99 is applicable.

Scottish Highlands, UK Islands & Norther ireland may incurr a a delivery surcharge, please check your postcode below.

We have chosen to partner with DHL the UK's leading courier service, for all orders placed on weekdays before 3pm we will dispatch same day.
(This excludes national / public holidays).

**Our standard delivery days are Monday to Friday. If you order is placed on Friday before 3pm the first day of delivery will be the following Monday (This excludes national/public holidays)

Do you deliver to the whole of the UK?

Which surcharges apply to Scottish Highlands, UK Islands & N.I?

How long will it take for my order to arrive?

What happens if my order is delayed or deemed lost by DHL?

Can I recycle the packing which arrives with my order?

What will happen to my parcel is dispatched & my address is incorrect?

Track my order...

Did you know...You can easily track your order via your customer account, each order is assigned with a unique tracking code for you to follow your orders journey!

Please click the link below to log into your account .


No-hassle return policy...

We get it. Sometimes, your pup's taste buds will change just like ours do, which is why we offer a no-hassle return policy on unused or unwanted items.

You can easily return any item by following our simple instructions.

Delivery & Returns

Can I return an unwanted item or order?

My parcel has arrived damaged, what should I do?

My item is faulty, what are the next steps?

Where do I send my return & what should I include within the parcel?